qualified manufacturers in the network.
Operations tour · 5 chapters
How an import reaches you
From a factory on the other side of the world to your warehouse. Explore each step and tap the points for details.
Office in China
Our own team at the source, close to the factories. They visit, negotiate and follow production.
Headquarters in Itajaí
Itajaí (SC), one of Brazil’s main port hubs. From here we take the import all the way to your warehouse.
Chapter 01
It all starts close to the factory
Our office in China and a network of more than 80 manufacturers in 30+ countries find the right product, in the right volume. Six routes lead to Brazil: Asia, Oceania, Africa, North and Central America and Europe.
Factory visit
Our team in China goes to the plant and checks facilities, process and capacity.
Sample and specification
The product is compared with the specification you need before purchase.
Manufacturer documents
Certificates and plant data are kept on record to follow every shipment.
Chapter 02
Checked before the first order
Before buying, we qualify the manufacturer at the source and check the product specification. A supplier that does not pass does not get in.
Ocean freight
For volume and cost: full container or consolidated cargo.
Air freight
When time is what matters, the cargo flies in, with the same follow-up.
Cold chain 2–8 °C
Refrigerated transport run by HAYA, without outsourcing the critical leg.
Chapter 03
The right mode for every shipment
Sea, air or land, chosen by product, lead time and cost. For sensitive cargo, our own cold chain from 2 to 8 °C.
License and approval
Import licensing and approval from the competent authorities, prepared before the shipment arrives.
Customs clearance
Document check and release of the cargo at the port or airport.
Chapter 04
Cleared at the port, no surprises
Classification, licenses, approvals and customs clearance handled by us. In healthcare, under our own ANVISA AFE.
Distribution
Delivered to your address, refrigerated when the product requires it.
Batch documents
An invoice with batch and expiry date and the import documents travel with the cargo.
Chapter 05
From the port to your warehouse
Warehousing, distribution and delivery to your address, with the documents for each batch traveling with the cargo.
In numbers
The operation behind every shipment
source countries.
our own office at the source.
in-house cold chain.
End of tour
Shall we bring in your cargo?
Tell us what you need to import. We reply with the source, the route and the cost.